What is the primary role of a case manager in independent living services?

The primary role of a case manager in independent living services is to assist individuals in navigating the various services and supports available to them. This involves helping individuals identify their needs, setting goals, and connecting them with appropriate resources. The case manager serves as a guide, ensuring that individuals understand their options and can access the necessary services that promote their independence.

This role is crucial because independent living often involves a wide array of services, from housing assistance to healthcare and social support. By facilitating communication between the individual and service providers, case managers empower clients to take control of their lives and make informed decisions. They help coordinate various aspects of service delivery, ensuring that individuals receive comprehensive support tailored to their unique circumstances.

While conducting assessments, overseeing financial aspects, and creating individualized service plans are important tasks in the broader context of service provision, they do not capture the essence of the case manager's role, which is fundamentally about support and navigation.